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Re: Playlist not displaying

Hi David It sounds like your system is experiencing a publishing issue and possibly a configuration issue. I will suggest that you to submit a support ticket at http://www.visix.com/priority_support_request.html . If your SMA is up to date, full functionality should be restored to your system quickly...

Posted to System Admin/Management (Forum) by Sid on 07-20-2010
Playlist not displaying

4 channel players on site with dedicated server running app. software off site. Just inherited system after 3 years of neglect. Updated and performed system maintenance. Deleted binary data because hard drive maxed. Now unable to see on tv current playlist. Weather plugin only content. External graphic...

Posted to System Admin/Management (Forum) by DFlores on 07-16-2010
Re: Channel Players not updating content

Ours are doing the same. I have "fixed" the issue by having a task on the Content Server that reboots the server daily. I will be putting in a call as time allows. Chris

Posted to System Admin/Management (Forum) by cvegter on 02-01-2010
Re: Channel Player Error

Hi Shivaji In case none of our techs had not been in touch with you, please submitt a ticket @ http://www.visix.com/priority_support_request.html A tech should be able to troubleshoot your channel player. Thank you,

Posted to System Admin/Management (Forum) by jlaccruche on 12-28-2009
Channel Player Error

For the second time today, one of our channel players locked up at the cover screen saying "Layout in transition" with a Windows error message on top of it. The Error message says "Player Host Process has encountered a problem and needs to close. We are sorry for the inconvenience"...

Posted to System Admin/Management (Forum) by Shivaji on 12-17-2009
Re: How to access the windows shell on the Channel Player

The steps for logging into the Channel Player Console and accessing Windows are found in the Comprehensive Manual under the section titled Channel Player Options. Here are the steps: Accessing the Channel Player Console 1. With a keyboard and mouse connected to the Player, press the ESC key. This action...

Posted to System Admin/Management (Forum) by jmize on 12-08-2009
How to access the windows shell on the Channel Player

I just got in the hardware. I am online with the server. The login was in the documentation. However, for the channel player the login info was not included. I need to setup the network on the player but cannot login. Please assist. Thanks,

Posted to System Admin/Management (Forum) by jmize on 12-08-2009
Extended Widescreen Support Option (AXIS-TV-GC1) performance

We have a couple of channel players with the Matrox based extended widescreen support option. Our displays are NEC and we'd like to run them at the native 1920x1080 but we're not really impressed with transitions (wipes, mostly). I suspect it's the limited 64MB of video RAM on the P650 card...

Posted to System Admin/Management (Forum) by HellerMD98 on 04-27-2009
Re: Unable to push data to Channel Player

That did the trick. As soon as I deleted and readded the play, and then clicked on reboot, the content started showing up. Next issue is that now, when we create new content, the content does not get pushed to the channel player unless you actually click reboot. If I try and refresh or rebublish, nothing...

Posted to System Admin/Management (Forum) by ckolb on 04-23-2009
Unable to push data to Channel Player

I am having issues pushing data down to our Channel Player. I can log into the web page and drill down to Configure->Channel Players->Hardware, If I select the device name of t4fl1signctrl01 (has a DNS name of the same) (has a Telnet port of 6500, Display width of 0, Height 0 and Video Capture...

Posted to System Admin/Management (Forum) by ckolb on 04-14-2009

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