User Forum

Robert from NGK Ceramics USA, Inc. writes:

 On training now with EKelly. She suggested to email to you that there is no
NOAA weather service for Mooresville, NC.

The NOAA service in Axis TV gives an error for Mooresville, NC in Iredell
County.

NOAA maintains the data for the National Weather Service on their ftp site. If a Visix customer encounters an error when trying to map a .txt document to a location using the weather adapter, then you should select another .txt document by using another nearby county/city in the Weather Service Zones dropdown. If you don't find your area or county in the dropdown, you can view all the available .txt files at ftp://tgftp.nws.noaa.gov/data/observations/state_roundup. Click on the state folder link for your state and then check each .txt document for an acceptable location to map your location to. If the .txt file does not appear in the Weather Service Zones dropdown on the Configure | Weather Adapter | Location Zone Map page, you can add it to your Content Server on the Configure | Weather Adapter | Zones page.